Welcome to The Masalai House! Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website (https://themasalihouse.com) and use our services.
1. Consent By using our website, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.
2. Information We Collect We collect various types of data to improve our services and enhance your experience:
- Personal Information: Name, email address, phone number, shipping/billing address, and other details provided during purchases or inquiries.
- Payment Information: We do not store your payment details. All transactions are securely processed through third-party payment gateways.
- Technical Data: IP address, browser type, device information, and browsing patterns to optimize website performance.
- Communication Data: Emails, messages, or interactions with our support team for customer service and quality assurance.
3. How We Use Your Information Your data helps us:
- Process and fulfill orders.
- Improve our products and services.
- Provide customer support.
- Send promotional offers (only with your consent).
- Enhance website security and prevent fraud.
4. Data Sharing & Security
- We do not sell or trade your personal information.
- Data may be shared with trusted third-party service providers (e.g., payment processors, delivery partners) to facilitate transactions.
- We implement security measures to protect your information but cannot guarantee complete security due to the nature of the internet.
5. Cookies & Tracking Technologies We use cookies to improve your browsing experience. You can modify your browser settings to disable cookies, but this may affect website functionality.
6. Your Rights & Choices
- You can request access, correction, or deletion of your personal data by contacting us.
- You may opt out of promotional emails by clicking the “unsubscribe” link or emailing us.
7. External Links Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies before sharing any information.
8. Changes to This Policy We may update this Privacy Policy from time to time. Any significant changes will be posted on our website, and we encourage you to review it periodically.
9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at info@themasalihouse.com.
Thank you for trusting The Masalai House with your information. Your privacy is our priority!